it is important to ensure that the way an organization is Structured and managed, as well as its roles, responsibilities, and systems of authority and communication, is well defined and Supports its overall strategy and operating model (EXAMPLE)
Diagram descriptions

encompasses an organization’s relationships with other organizations that are involved in the design, development, deployment, delivery, support and/or continual improvement of services
service integration and management (SIAM) ensure proper coordination with service relationships (within the organization or delegated to a trusted partner).

When applied to the SVS, the information and technology dimension includes the information and knowledge necessary for the management of services, as well as the technologies required. It also incorporates the relationships between different components of the SVS, such as the inputs and outputs of activities and practices
Cloud reference model (diagram) A model for enabling on-demand network access to a shared pool of configurable computing resources that can be rapidly provided with minimal management effort or provider interaction.

Applied to the organization and its SVS, the value streams and processes dimension is concerned with how the various parts of the organization work in an integrated and coordinated way to enable value creation through products and services
focuses on what activities the organization undertakes and how they are organized, as well as how the organization ensures that it is enabling value creation for all stakeholders efficiently and effectively

ITILv4

a series of steps that an organization uses to create and deliver products and services to a service consumer. A value stream is a combination of the organization’s value chain activities

A process is a set of activities that transforms inputs into outputs.
Processes describe what is done to accomplish an objective, and well–defined processes can improve productivity within and across organizations.
They are usually detailed in procedures, which outline who is involved in the process, and work instructions, which explain how they are carried out.

1. ORGANIZATIONS AND PEOPLE