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Outlook offline, URL: https://coggle.it/diagram/YU2r6GWJeoHmx9LT/t/- -…
Outlook offline
Outlook Offline
Check your internet connection.
You may want to disconnect and reconnect from your internet network.
Do you have Internet Connectivity?
Yes
Please select your current Outlook Status? This can be found in the bottom right-hand side of your Outlook. 
<Working Offline><Disconnected>
Disconnected
Reset the your Outlook status
In Outlook, on the Send/Receive tab, choose Work Offline to reconnect. If the status shows Working Offline, repeat the action until the status changes to connected.
Note: If the background of the Work Offline button is shaded (as shown in the image above), you're not connected. But if the background is clear, you are connected.
Did that resolve your issue?/Was that helpful?/Did that help?/Did that address the issue/Did that resolve the matter?
Yes - My Issue is Resolved
No - Continue Troubleshooting
No - Create Helpdesk Ticket
No
Check for updates
- Open any Office app, such as Word, and create a new document.
- Go to File > Account (or Office Account if you opened Outlook).
- Under Product Information, choose Update Options > Update Now.
Note: You may need to click Enable Updates first if you don't see the Update Now option right away.
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Working Offline
Reset the your Outlook status
In Outlook, on the Send/Receive tab, choose Work Offline to reconnect.
Note: If the background of the Work Offline button is shaded (as shown in the image above), you're not connected. But if the background is clear, you are connected.
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