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Module 5 - Coggle Diagram

- - - - Active Listening
      - Written Communication
      - Verbal Communication
      - Constructive Feedback Skills
    - - Learning new tools or processes
      - Working effectively with uncertainty
      - Adjusting priorities
      - Responding constructively to feedback
    - - Being able to regulate and manage emotions; staying composed when handling stressful situations or navigating difficulties
      - Acknowledging others' concerns and emotions before responding or making a decision
      - Create a safe environment where coworkers feel comfortable asking questions, raising concerns, or sharing ideas
    - - Identify a problem
      - Find the root cause
      - Develop practical solutions
      - Gather relevant facts
      - Involving and working with others when needed
    - - Assigning roles based on skills and goals of individuals
      - Defining the outcome and deadlines
      - Setting guardrails, such as budget limits, required processes or quality standards
      - Agreeing on checkpoints for progress and feedback
    - - Provide constructive feedback
      - Encourage employee development
      - Share knowledge and resources
      - Recognize accomplishments
  - - - Communication
      - Emotional Intelligence
        
        Empathy
      - Patience
      - Open- Mindedness
    - - Trust
      - Integrity
- - - - Thinking more about the causes behind emotions
    - - Awareness of others' emotions and how our own actions may affect others' emotions as a result
        
        More conscious awareness and deeper thinking
    - - Collaboration of senior leadership
      - Diversity within team
- - - - Effective delegation
      - Logical thinking and goal setting
      - Good listening and communication
      - Transparent and trusting
    - - Every failure is an opportunity
      - there is always a lesson to be found
    - - Fostering a creative workspace relieves tension and reduces the typically stressful daily routine
    - - goal and purpose helps with drive and motivation
- - - - Unclear priorities and business goals
        
        clearly define
        
        document and make it accessible to all
    - - anyone in any role can be innovative
      - innovation should be encouraged across the board
      - the employees innovating should be familiar with the customers' perspective
      - encourage learning and practicing innovation skills
    - - businesses limit themselves to certain types of innovation
      - Innovation doesn't have to involve major change
      - How can value be increased? Is there a way to tighten or combine current processes?
      - Divergent thinking
    - - experts hold critical knowledge about opportunities, past attempts of innovation, hidden constraints, etc
      - ideas rarely reach their potential without expert input
      - accessible channels of communication with experts
      - Employees should know when and how their ideas will be evaluated
    - - effective communication of ideas to stakeholders
      - understand how to measure and communicate metrics