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CHAPTER 5:, Certainty All needed information is available., Personal…

- - - - Organizations are made up of diverse interests.
      - Information is ambiguous and incomplete.
      - Managers do not have the resources to identify all dimensions of the problem.
      - Managers engage in the push and pull of debate to decide goals and alternatives
- - - - Indentify problems
    - - Indentify opportunities
    - - Evaluate alternatives
    - - Implement the decision
  - - - Frequent and repetitive
      - Structured situations
      - Use established rules and procedures.
      - Example: A supermarket automatically orders more products when stock falls below a predetermined level.
    - - Unique and unstructured
      - Require creativity and judgment
      - New or unexpected situations
      - Handle new, complex, or unexpected situations.
      - Example: A company decides how to respond when a major international supplier suddenly stops delivering materials.