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How Should We Act to Influence Positive Change? - Coggle Diagram
How Should We Act to Influence Positive Change?
In order to change behavior, we should focus on the system rather than the individual
Zheng: argues that one-hour trainings fail because they try to change people's private beliefs
Instead, her case study shows the the company's overwork culture was actually the hidden cause of the gender gap
Changing email habits, giving 'a right to disconnect' and rewriting promotion rules were some examples of what cut gender disparities more than half. These are all examples of system changes.
Gallo: Argues that the concept of psychological safety is not a personal trait. It's an "emergent property of the group"
Primarily caused by the team's culture and leader's habits
Lao Tzu: "The more laws and regulations that exist, the more thieves and brigands appear.
This may seem to clash with the other points on the surface about changing the system, but I think what Lao Tzu is saying is that forcing change from the top with more rules backgires, while shaping the natural environment lets good behavior naturally come about on its own
We shouldn't run away from disagreements. Rather, we should seek them as it makes groups stronger
Grant: States that the best teams have 'task conflict' without 'relationship conflict'
Ex: the Wright brothers, who argued constantly but never took it personally
Cicero: Parallels to the debate between Diogenes and Antipater. Cicero notes that they are genuinely trying to grapple with the situation they disagree about and are honestly trying to find the right answer.
Lao Tzu: "The wise one does not argue. He who argues is not wise."
Does this contradict Grant, Gallo, and Philips, who say speaking up makes us wiser? Or is Lao Tzu specifically warning against ego-driven arguing?
Gallo: On teams with high psychological safety, expertise diversity was positively associated with performance
Suggests that "psychological safety may be the key to realizing the promise of diversity in teams"
Leaders stay humble and don't chase credit. They do what's best for the team.
Lao Tzu: His ideal leader helps people without trying to control them
Preaches working hard without needing the praise
Also steps back when the job is done
"He who brags about himself shall not receive credit"
Gallo: One of Edmondson's trips for leaders is to "admit your own fallibility." When leaders own up to their mistakes and show what they learned, it paves the way for others to do the same.
Cicero: Story of Gratidainus who published individually what had been created by both him and his colleagues together.
This made him hugely popular, but Cicero says it cost him 'a good man'
The week's readings suggest that positive change stems from how leaders act and the environments they build. Good leaders stay humble, admit mistakes, and put the team ahead of their own credit. Rather than avoiding disagreement, groups should welcome it, since honest debate leads to better ideas. True change comes from reshaping systems and culture, not just trying to change individuals.