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UNIT 1: FUNDAMENTALS OF OPERATIONS MANAGEMENT - Coggle Diagram
UNIT 1: FUNDAMENTALS OF OPERATIONS MANAGEMENT
1.1 Concept and Evolution
Operations management
Planning
Organizing
Directing
Controlling
Evolution
Industrial Revolution
Taylor: Scientific Management
Ford: Assembly Line
Deming and Juran: Quality
Toyota: Just in Time
Today
Automation
Artificial intelligence
Sustainability
Innovation
1.2 Production System and Its Environment
Production system
Inputs
Transformation
Products or services
Microenvironment
Suppliers
Customers
Competitors
Distributors
Macroenvironment
Economy
Technology
Law
Environment
Adaptation
Flexibility
Scalability
Resilience
1.3 Types of Production Processes
Project
Unique products
High customization
Batch
Production in batches
Flexibility
Flow or Line
High volume
Low variety
High standardization
Continuous
Uninterrupted production
High automation
Job Shop
Customized products
Low volume
High adaptability
1.4 Strategic and Tactical Functions
Strategic
Capacity
Location
Technology
Layout
Supply chain
Quality
Tactical
Scheduling
Inventory
Maintenance
Resource allocation
Quality control
Continuous improvement
5S
PDCA
Waste reduction
1.5 Role of the Operations Manager
Organizational efficiency
Reduce costs
Increase productivity
Improve quality
Resource management
Materials
Personnel
Technology
Inventory
Continuous improvement
Lean
Six Sigma
Kaizen
KPIs
Innovation
Automation
Artificial intelligence
Big Data
Sustainability
Coordination
Finance
Marketing
Human resources
Purchasing and sales