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Mcdonalds - Coggle Diagram
Mcdonalds
Stakeholder conflicts
Employee's & Shareholders
The Conflict: Employees want higher wages for financial stability, while shareholders want to maximize investment returns by keeping labor costs low
According to BBC News, Hundreds of workers and labor advocates protested outside the McDonald's Corporate Headquarters demanding a $15 minimum wage, clashing with corporate priorities on labor expenses.
Franchisees vs. Corporate Management
Conflict: Corporate headquarters aims for strict global uniformity and stringent renewal terms, while independent franchise owners push back against perceived overreach.
Real-World Example: Franchise owners entered a dispute with corporate leadership over tighter 20-year renewal reviews and performance requirements, which owners viewed as unexpected corporate control.
Customers vs. Corporate/Employees
The Conflict: Customers demand low prices and affordable meals, but higher wages or sustainable sourcing drive up operating costs that threaten price hikes.
Real World Example: When introducing healthier menu or plant-based options, McDonald's faced lukewarm consumer response alongside tension over balancing expensive sustainable ingredients with budget-friendly menu expectations
Local Culture vs. Global Menu
The Conflict: Standard global product offerings clash with local cultural or religious values of regional consumer bases.
Real-World Example: In India, cultural and religious restrictions against eating beef created an immediate market conflict, which McDonald's resolved by introducing specialized vegetarian and vegan items like the McAloo Tikki burger.
3 possible decision
Changing focus of good or service / rebranding
Conflict with Suppliers & Managers
Conflict with Customers & Managers
Conflict with Employees & Managers
Following all governmental / environmental issues and laws exactly
Conflict with suppliers & Managers
Conflict with customers & employees
Conflict with stakeholder & managers
Cutting luxuries at a business (holiday bonuses, markdown in raises, less incentives for employees etc)
Conflict with Employees & Managers
Conflict with stakeholders & managers
Conflict with Customers & Managers