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Timesheets - Coggle Diagram

- - - - Initial implementation/configuration
      - Salesforce and Sage HR file interfaces
      - Reporting or Power BI work
      - Internal administration
      - User training and communications
      - Supplier support
      - Future price increases
      - Exit and data-extraction costs
      - Licence eg Sage HR is £7.5 / month / user just over £10k a year overall
- - - - Scheduled staff export from Sage HR
      - Employee ID as the stable identifier
      - Name, team, manager, role and employment status
      - Working pattern and contracted hours
      - Approved leave and absence
      - New starters and leavers
      - Frequency and responsibility for the import
      - Error handling and reconciliation
  - - - To a support contract
      - at a support ticket level - could be very onerous
      - Support is also at a product level rather than specific customer eg SWIM-ware
    - - Who owns each project/code
      - Who may create or amend codes
      - Start and end dates
      - Active/inactive status
      - Salesforce identifier
      - Customer, product, contract and department classifications
      - Process for closing projects
      - Prevention of booking against closed codes
      - Audit history of changes