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NHS accessibility lab visit - Coggle Diagram
NHS accessibility lab visit
accessibility
universal design v inclusive design
colleague feedback
proportion of the population affected by one or more of these conditions is much higher than we might expect. For example, if we assume that UKHSA has approximately 6,000 staff, an estimated [insert number] may have an accessibility need of some kind.
1 in 4 people classified as disabled according to DWP 2024-2025 family resources survey
accessibility affects everyone at different points in their lives
National Inclusion Week 2026
This year’s campaign is a reminder that progress does not happen in perfect conditions. It happens when organisations continue to listen, adapt and take action, even when the path forward feels uncertain.
presentation
accessibility needs calculator
screen reader demo of our website
interactive sound and vision sessions
laurel yanny test
danny adams
to illustrate the wide variation in how people perceive their environment
how sensory information is processed differently
focus on web accessibility and inclusive design
significance of inclusivity to NHS Trusts
impact on health literacy and clinical practice/service delivery etc,
2024 NHS staff survey
25.21 % of staff declared a long-lasting illness or condition
Accessibility needs as permanent, temporary or situational
Touch
One arm
Broken arm
New parent
inclusive design
Designing and delivering products and services so that everyone can access and use them regardless of their background or life experience
Designing and delivering services that are accessible and usable by the widest possible range of people
Both definitions can be applied to systemic disadvantage
discussion of stark regional differences in health outcomes
more work could be done to highlight/promote/support retrieval and creation of research and data on regional health disparities and identify the skills required
filters...
understanding the needs and behaviour of specific populations
Visual simulation or demo of NHS website view for those living with glaucoma, cataracts or diabetic retinopathy
Hadn't realised the extent of the different range of visual experiences depending on individual characteristics and/or perception
laurel yanny test
NHS accessibility lab
support
quality assurance and testing
tools
to gain insight
simulators/tools used by colleagues to adapt products and services
Takeaways
EDI audit
incorporate both universal and inclusive design principles
without losing sight of individual needs
empathetic design
variation and information seeking behaviour
case studies are valid?