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BUSINESS TOOLS AND INFORMATION TECHNOLOGY IN TOURISM AND HOSPITALITY…
BUSINESS TOOLS AND INFORMATION TECHNOLOGY IN TOURISM AND HOSPITALITY OPERATIONS
ACCOMMODATION
INTERNET USED
TECH
CRM Software
Oracle OPERA PMS
TOOLS
Booking.com
ALL USE CRM
it helps to
manage customer information, understand preferences, and build long-term relationships
ALL USE BOOKING.COM
for
• making reservations
• providing faster service
• offering convenient booking
TRANSPORTATION
(land)
TRAVEL AGENCIES
TECH
CRM Software
GDS
CTAS
TOOLS
Booking.com
RESTAURANTS
TECH
CRM Software
POS
TOOLS
Booking.com
CFS
ORR
M.I.C.E
TECH
CRM Software
Cloud Computing
TOOLS
Booking.com
ATTRACTIONS
TECH
Oracle OPERA PMS
TOOLS
Booking.com
Augmented Reality
TECH
CRM Spftware
TOOLS
GPS
Booking.com
E-ticketing System