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Chatbots Mind Map, Applications, Key Features, Definition & Purpose,…
Chatbots Mind Map
Applications
Customer Service
E-commerce
Healthcare
Education
Entertainment
Key Features
Natural Language Understanding (NLU)
Context Awareness
Automation
Integration
Definition & Purpose
AI-driven conversational agents
Simulate human-like interaction
Used for customer support, information, and engagement
Types of Chatbots
Rule-based
AI-powered
Hybrid