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RXAMB100 Willow Ambulatory Fundamentals - Coggle Diagram
RXAMB100 Willow Ambulatory Fundamentals
Introduction
Course Overview
Willow Ambulatory Fundamentals
Pharmacy Workflow Concepts
Training Expectations
Training Companion Usage
With Answers Version
Without Answers Version
Text Box Types
Critical
Example
Beyond the Basics
Write-It-Down
Foundation System FYI
Setup
Real World Context
Generative AI
Practice Outside Class
Download Course Materials
EpicU
Course Catalog
Continuing Epic Education
Certification Environments
Request Access
Study Environment
Project Environment
Virtual Training Environment
Epic Access
Troubleshooting
Reviewing and Filling New Prescriptions
New Prescription Workflow
Script Received`
First Fill Review
Adjudication
Clinical Review
Print Label
Complete Fill
Verify Fill
Dispense Fill
Key Concepts
Prescription
Fill
NDC
Adjudication
Clinical Review
Flags
Blocking Flags
Red flags = blocking flags: prevent from move forward in workflow
Blue flags = NOT always blocking: If they are blocking, they stop you from
dispensing a prescription (at Ready to Dispense)
First Fill Review
Charging Rejected
Needs Clinical Review
Non-Blocking Flags
Consult Patient
Patient Pay Amount Change
Flag Colors
Red
Blue Blocking
Blue Non-Blocking
Work Queues
Initial Review
Clinical Review
Ready to Fill
Ready to Verify
Waiting for Stock
Ready to Dispense
Work Requests
Group Prescriptions
Due Times
Delivery Information
Comments
Workflow Dependencies
First Fill Review
Review Prescriptions
Provider Prescribed Information
Comments
Provider Comments
Pharmacy Comments
Work Request Comments
Coverage Selection
NDC Selection
Adjudication
PBM Communication
Copay Determination
Covered Amount
Profit Review
Clinical Review
Appropriateness
Interactions
Request Revision
Discontinue Prescription
Medication Warnings
Drug Allergy
Drug Drug
Duplicate Therapy
Dosing Checks
Age Gender Precautions
Pregnancy Lactation Precautions
Patient Chart Review
Visit Summary
SnapShot
Chart Review
Provider Communication
Provider Contact Information
Secure Chat
Consult Physician Flag
Work Request Management
Splitting Work Requests
Merging Work Requests
Move Fills
Filling
Automated Pill Counters
Manual Filling
Immediate Printing
Ready to Fill Queue
Fill Labels
Bottle Label
Warning Labels
Image Description
Script Label
Patient Instructions
Flags
Fill Log Label
Fill Priority
Delivery Label
Counseling Label
Partial Fill Label
Preparation Instructions
Receipt
Fill Completion
Barcode Scanning
NDC Validation
Mark as Filled
Ready to Verify
Fill Verification
Product Inspection
Product Image Review
Verify Fill
Reject Fill
Ready to Dispense
Bagging
Bag Labels
Medication Guides
Monographs
Dispensing
Point of Sale
Prescription Sales
Counseling
Merchandise Sales
Payment Processing
Pseudoephedrine Reporting
Med Profile
Recent Rx Profile
Entire Rx Profile
Medical Record
Prescription History
Scripts
Fills
Adjudications
Audit Trail
Print History
Workflow Variations
Clinical Review Timing
Immediate Verification
Non-Epic POS
Study Concepts
Statuses
Pending Fill
Ready to Fill
Fill Initiated
Filled
Ready to Verify
Verified
Ready to Dispense
Dispensed
Entering New Prescriptions
Paper Prescription Entry
Front Counter
Rx Management
Medication Selection
Preference List
All Medications
Medication ERX Records
ERX Master File
Drug
Strength
Form
Vendor Data
NDC Master File
Stocked NDCs
Preferred NDCs
Medication Lists
Script Details
Dose
Route
Frequency
Dispense Quantity
Refills
Provider
Origin
Sig Management
Automatic Composition
Editing Sig
Additional Instructions
Yellow Warning States
Inline Prescription Entry
Medication Shortcuts
Frequency Shortcuts
Days Supply Shortcuts
Providers
Authorized Provider
Free Text Provider
DEA Number
NPI
Profile Only Scripts
On Hold
Future Filling
Mixtures
Mixture ERX
Mixture On The Fly
Ingredients
Dosed Ingredient
Ingredient Types
Base
Additive
Recipe Management
Brand Name Prescriptions
Brand Necessary
DAW Reason
Brand NDC Selection
Partial Fills
Partial Fill Entry
Completion Fill
Waiting for Stock
Release Fill
Translated Sigs
Translation Tables
Supported Languages
Automatic Translation
Translation Exceptions
Manual Translation
Keep Translation
Clear Translation
Key Concepts
ERX
NDC
Mixture ERX
Dosed Ingredient
Profile Only
Brand Necessary
Partial Fill
Completion Fill
Transferring Prescriptions
Transfer Concepts
Prescription Ownership
Pharmacy Ownership
Transfer Requests
Transfer In
External Pharmacy
Existing Prescription
Existing Dispense History
New Rx Number
Transfer Information
Originating Pharmacy
Rx Number
DEA Number
Fills Remaining
First Fill Date
Last Fill Date
Authorized Pharmacist
Fill On Behalf Of
Same Organization
Same Willow System
Preserve Ownership
Preserve Rx Number
Transfer Out
Receiving Pharmacy
Transfer Limitations
Multiple Script Transfers
Controlled Substance Rules
CII
CIII
CIV
CV
Transfer Restrictions
Refilling Prescriptions
Refill Request Sources
MyChart
In Person
IVR
MyChart Workflow
View Medications
Request Refill
Delivery Preferences
Payment Preferences
Notifications
Refill Processing
Ready to Fill Queue
Initiate Fill
Fill
Verify
Refill Authorization Requests
RAR
Pending Refill Approval
Provider Approval
Routing Logic
EpicCare Provider
Surescripts Provider
Fax Routing
In Basket Processing
Rx Request Message
Sign All
Protocol Approval
Verbal Refill Requests
Walk In
Call Center
Call Center Workflow
Dispense Pharmacy Selection
Mail Delivery
Medication Management Programs
Med Sync
Auto Refill
Auto Request
Prescription Conversion
Legacy System Conversion
Duplicate Resolution
Day 1 Lab
Technician Role
Drop-Off
Prescription Entry
Waiting Patients
Translation Review
Pharmacist Role
Clinical Review
Warnings
Cost Review
Filling Activities
Update NDC
Re-Adjudication
Label Reprint
Verification Activities
Reject Fill
Verify Fill
Dispensing Activities
Counseling
POS Sale
Merchandise Sale
Registering New Patients
Patient Creation
Search Before Create
Demographics
Preferred Name
Patient Information
Shared Notes
Pharmacy Notes
FYIs
Addresses
Home
Temporary
Prescription
Default
Documents
HIPAA Documents
Pharmacy Documentation
Coverages
Personal Coverage
Payer
Plan
Subscriber Information
Filing Order
Coverage Information
Payer Comments
Plan Comments
Coverage Comments
Coverage Entry Instructions
Missing Plans
Build Team Request
Placeholder Coverage
Override Values
Discount Cards
Secondary Coverage
BIN Override
Manual Selection
Eligibility Queries
PBM Lookup
Coverage Discovery
Workers Comp
Additional Accounts
Account Usage
Allergies
Document Allergy
Reaction
Contraindications
Review Allergies
Patient Entered Allergies
Reconciliation
Approval
Coverage Usage
Primary Coverage
Secondary Coverage
Workers Comp
Shared Coverage
Test Claims
Test Billing
Claim Review
Price Matching
Shared Coverage
Override Reason
Managing Adjudication Issues
Adjudication Overview
PBM Communication
Claim Rejections
Error Resolution
Coverage Information
Patient Information
Prescription Information
Coverage Updates
Member Number
Person Code
Coverage Corrections
Patient Updates
Demographics Corrections
Deferring Adjudication
Charging Rejected Flag
Adjudication Required Flag
Follow Up Date
Overrides
Coverage Level
Prescription Level
Fill Level
Vacation Supplies
Override Workflow
Claim Submission
Quantity Remaining Review
Med Profile
Refill Eligibility
Prior Authorizations
Postponed Adjudication
Resolution Workflow
Clinician Interactions
Epic Integration
EpicCare
Willow Ambulatory
Hyperspace
Medication Management
Review Medications
Adjust Prescriptions
Reorder Prescriptions
Provider Workflows
Pharmacy Selection
Medication Warnings
AVS
Medication Reconciliation
Home Medications
External Medications
Discharge Medications
Prescription Maintenance
Update Scripts
Discontinue Scripts
Reactivate Scripts
Learning Homes
Training Resources
Tip Sheets
Guides
Reporting
Cogito Suite
Dashboards
Reporting Workbench
SlicerDicer
Analytics Catalog
Dashboards
Outpatient Pharmacy Metrics
Wait Times
Gross Margin
Reporting Workbench
Run Reports
Modify Reports
Save Reports
Export Results
Share Results
Report Configuration
Criteria
Display Columns
Relative Dates
Public Reports
Private Reports
SlicerDicer
Data Models
Population
Criteria
Slices
Measures
Visualizations
Trend Analysis
Day 2 Lab
Technician Activities
Prescription Processing
Refills
Transfers
Nurse Activities
Medication Review
Refill Authorization
Physician Activities
Medication Changes
Reorders
Signing Orders
Pharmacist Activities
Clinical Review
Verification
Transfers
Prescription History
Appendix A Do This Next
Practice After Class
Study Environments
Self Assessment
Open Book
Passing Score
Certification Tracks
Principal Trainer
Analyst
Accelerated Analyst
Project Environment
Self Study Requirements
Appendix B Reviews
Chapter Reviews
New Prescription Workflow
Prescription Entry
Transfers
Refills
Registration
Adjudication
Clinician Interactions
Reporting
Review Questions
Review Keys
Core Workflow Hierarchy
Patient Registration
Coverage Setup
Prescription Entry
First Fill Review
Adjudication
Clinical Review
Filling
Verification
Dispensing
Refills
Transfers
Reporting