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CONFLICT BETWEEN TEAM MEMBERS - Coggle Diagram
CONFLICT BETWEEN TEAM MEMBERS
CAUSES
poor communication
different personalities
unclear roles
cultural differences
stress and workload pressure
EFFECTS ON EMPLOYEES
increase stress
lower job satisfaction
poor teamwork
EFFECTS ON CUSTOMERS
poor costumer service
delayed responses
customer complaints
EFFECTS ON BUSINESS
reduced product
poor workplace culture
damage to reputatio
SOLUTIONS
open communication
team building activities
clear job roles and responsibilities
manager support