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6 MONTH PLAN, Marketing isn't just about making things look good.…

- - - - Email exchange rules
        
        Specific email require flow into shared mailbox or HOD email
        
        Avoid missed email
        
        Avoid outbound email failure
        
        Authentication Errors, SMTP
        
        Suspicious Activity Flag
        
        Avoid inbound email failure
        
        IP/Domain Blacklisting
        
        Spam Filter Rejection
    - - Sero-AI
        
        AI to get and send data
    - - Sero-AI
        
        AI to data get
      - Exchange domain management strategy
        
        DNS & Traffic Routing
        
        Security & Authentication
        
        Lifecycle Operations
        
        Internal Integration
    - - AI Virtual Assistant
        
        Automate workflow greeting reply
        
        24/7 responsiveness, and sets clear explanation for clients
        
        DB Knowledge base
      - Cost
        
        WhatsApp integration
        
        Feedback/image from Client
        
        Existing
        
        ROI
        
        New
    - - Guidance on how use
        
        Create knowledge base
        
        Exchange email
        
        Microsoft Teams
        
        SharePoint
  - - - Operations Past Data
        
        Analysis
        
        Strategies
        
        Avoid cycle
        
        Improvement metric
        
        Review and Implement
  - - - SharePoint
        
        AI Automate
        
        Send & get data report or information
        
        Weekly or Monthly report
        
        Manage & housekeeping
        
        Proper & remove unused, confusion messy
    - - AI R&D
        
        Gained AI DB
        
        Innovation
  - - - Smooth operation
        
        Minimize operation impact
    - - Sensitive data pass information
        
        Alot share pass in chat/channel/text
        
        Messy credential stored
  - - - Centralizing information
        
        Company product issue
        
        Ticketing hub
        
        Resolve the root cause
    - - Trend are moving fast with current technology
        
        Agentic AI & Physical AI
        
        Student use Sero-Ai
        
        Collect data
    - - Procedure guidelines apply
        
        Requirement to fufill
        
        Apply Domestic Fund
    - - Governance
  - - - Information to refer
        
        Internal
        
        External
- - - - Est 15-20 leads
  - - - Repeated amendments even guideline given & brief
  - - - Social media planning and posting
        
        Social Media Posting 10-12 posts (2 news post, 4 marketing post, 4 articles reshare post + 2 video post)
      - Website content and blog writing
        
        Website Article Blog - ProSales Website & IMD Website each 4 post
        
        Organic Lead 3-5 leads
      - Product brochure and sales deck preparation
      - Campaign planning for ProCRM, ProSales, ProFix, SERO-AI®, AI Digital Transformation Training
    - - Microssoft Team Channel
  - - - Build AI lead qualification workflow
        
        Create dashboard and product bundle packages
        
        Produce demo videos and pitch materials
    - - Launch product campaigns - IMD Practical Lab
        
        SEO/AEO blog plan and campaign source tracking
    - - Build AI PropTech brand leadership
        
        Automate reporting and centralise data insights
        
        Grow predictable leads and recurring revenue
    - - Audit workflow, content and product materials
        
        Create product positioning summary
        
        Set brief template, content calendar and KPI tracker
  - - - AEO, GEO, AIO
    - - LinkedIn
      - Meta
      - Google
    - - On-ground Event
      - Soc Media
    - - On-ground Event
- - - - Stabilization First (Fix Foundation)
      - Bugs Fixing (Priority and Repetitive Issues)
      - Code Review and Clean Up
      - Structured Development Workflow
      - AI Assisted Support
  - - - Identify Critical Bugs
      - Fix High Priority Issues
      - Start Code Review Process
      - Align Team on Priorities
    - - Reduce recurring bugs
      - Clean and refactor code base
      - Improve database and server stability
      - Introduce basic workflow structure
    - - Develop SOP (Basic Processes)
      - Reduce Overlap and Redundancy
      - Improve Internal Coordination
      - Define Clear Ownership Roles
    - - Implement SOP Fully
      - Introduce Automation (Where possible)
      - Strengthen System Robustness
      - Prepare for Scalable Growth
  - - - Code Issues
      - Database Issues
      - Server Issues
    - - Loss of Client Trust
      - Low Staff Confidence
      - Poor Internal Coordination
- - - - ProSales Solutions
        
        ProSales
        
        ProCRM
        
        ProFix
        
        ProBuilder
      - SERO-AI Platform
        
        TAR UMT Collaboration
        
        IMD Practical Lab (12 month program)
      - AI Digitalization Transformation Courses
        
        Further Upsell ProSales, SERO-AI and partnership technology
        
        HRDF Claimable Course
        
        To Property Developers
        
        Open to Public
        
        Presenting to prospect for program
  - - - Use AI Transformation Course as Lead Generator
      - Attend Events
        
        REHDA July 2026
        
        AI Summit August 2026
        
        MTDC
        
        MDEC
        
        SMECorp
    - - Mampu
      - Internal SERO-AI
- - - - Many products
        
        Matured
        
        ProSales
        
        Fix existing issues
        
        System Upgrades
        
        ProFix
        
        Fix existing issues
        
        System upgrades
        
        Pilot (Enhanced Product)
        
        Old ProCRM
        
        Maintenance and keep stable, until new ProCRM launch
        
        ProBilling
        
        With SQL & Autocount
        
        Make it stable
        
        Generate Revenue
        
        Enhance to the complete process flow for the entire billing
        
        New Development
        
        ProCRM Plus
        
        Engage with 2 pilot users
        
        Adding more AI oriented features
        
        Platform automated payment design
        
        Create pricing package
        
        Setup server
        
        SERO-AI
        
        Tally the versions with tech partner
        
        Form a team to handle this product
        
        Create pricing rate card
        
        Knowledge transfer
        
        Outdated
        
        ProBuilder
        
        No new investment, until new client
      - Technology moving very fast, with limited R&D, struggle to keep pace with the evolution of technology for every product
  - - - Matured systems become stable and plan for server 1 db migration & system upgrade
      - Old ProCRM migrate to ProCRM Plus
    - - ProCRM Plus Launch
      - SERO-AI team formed
      - ProCRM Plus integrate with ProSales