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6 MONTH PLAN - Coggle Diagram

- - - - Cost
        
        WhatsApp integration
        
        ROI
        
        Feedback/image from Client
        
        Existing
        
        New
    - - AI Virtual Assistant
  - - - Operations Past Data
        
        Analysis
        
        Strategies
  - - - ROI
        
        Gained DB
        
        Innovation
  - - - Smooth operation
        
        Minimize impact
  - - - Centralizing information
        
        Company product issue
        
        Ticketing hub
        
        Resolve the root cause
    - - Trend are moving fast with current technology
        
        Agentic AI & Physical AI
        
        Student use Sero-Ai
        
        Collect data
    - - Governance
  - - - Information refer
        
        Internal
        
        External
- - - - Stabilization First (Fix Foundation)
      - Bugs Fixing (Priority and Repetitive Issues)
      - Code Review and Clean Up
      - Structured Development Workflow
      - AI Assisted Support
  - - - Identify Critical Bugs
      - Fix High Priority Issues
      - Start Code Review Process
      - Align Team on Priorities
    - - Reduce recurring bugs
      - Clean and refactor code base
      - Improve database and server stability
      - Introduce basic workflow structure
    - - Develop SOP (Basic Processes)
      - Reduce Overlap and Redundancy
      - Improve Internal Coordination
      - Define Clear Ownership Roles
    - - Implement SOP Fully
      - Introduce Automation (Where possible)
      - Strengthen System Robustness
      - Prepare for Scalable Growth
  - - - Code Issues
      - Database Issues
      - Server Issues
    - - Loss of Client Trust
      - Low Staff Confidence
      - Poor Internal Coordination
- - - - ProSales Solutions
        
        ProSales
        
        ProCRM
        
        ProFix
        
        ProBuilder
      - SERO-AI Platform
        
        TAR UMT Collaboration
        
        IMD Practical Lab (12 month program)
      - AI Digitalization Transformation Courses
        
        Further Upsell ProSales, SERO-AI and partnership technology
        
        HRDF Claimable Course
        
        To Property Developers
        
        Open to Public
        
        Presenting to prospect for program
  - - - Use AI Transformation Course as Lead Generator
      - Attend Events
        
        REHDA July 2026
        
        AI Summit August 2026
        
        MTDC
        
        MDEC
        
        SMECorp
    - - Mampu
      - Internal SERO-AI
- - - - Repeated amendments even guideline given & brief
    - - Sales materials may not be updated fast enough
  - - - Social media planning and posting
      - Website content and blog writing
      - Product brochure and sales deck preparation
      - Campaign planning for ProCRM, ProSales, ProFix and SERO-AI®
    - - Microssoft Team Channel
  - - - Build AI lead qualification workflow
        
        Create dashboard and product bundle packages
        
        Produce demo videos and pitch materials
    - - Launch product campaigns
        
        Update brochures and sales decks
        
        Start SEO/AEO blog plan and campaign source tracking
    - - Build AI PropTech brand leadership
        
        Automate reporting and centralise data insights
        
        Grow predictable leads and recurring revenue
    - - Audit workflow, content and product materials
        
        Create product positioning summary
        
        Set brief template, content calendar and KPI tracker
- - - - Many products
        
        Matured
        
        ProSales
        
        Fix existing issues
        
        System Upgrades
        
        ProFix
        
        Fix existing issues
        
        System upgrades
        
        Pilot (Enhanced Product)
        
        Old ProCRM
        
        Maintenance and keep stable, until new ProCRM launch
        
        ProBilling
        
        With SQL & Autocount
        
        Make it stable
        
        Generate Revenue
        
        Embed the complete process flow for the entire billing
        
        New Development
        
        ProCRM Plus
        
        Engage with 2 pilot users
        
        Adding more AI oriented features
        
        SERO-AI
        
        Tally the versions with tech partner
        
        Form a team to handle this product
        
        Outdated
        
        ProBuilder
        
        No new investment, until new client
      - Technology moving very fast, with limited R&D, struggle to keep pace with the evolution of technology for every product
  - - - Matured systems become stable and plan for system upgrade
      - Old ProCRM migrate to ProCRM Plus
    - - ProCRM Plus Launch
      - SERO-AI team formed
      - ProCRM Plus integrate with ProSales