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COMMUNICATION - Coggle Diagram
COMMUNICATION
THE SEVEN C'S
clear
concise
correct
concrete
coherent
complete
courteous
BARRIERS TO COMMUNICATION
complicated language
emotional interference
distraction
selectie filtering
IMPROVING SKILLS
choose words carefully
speak clearly
adapt to audience
listen attentivey
BENEFITS OF EFFECTIVE COMMUNICATION
fewer misunderstandings
stronger relationships
time saved
better cooperation
DEFINITION AND PROCESS
sharing information
common understanding
two-way process
sender: express clearly
receiver: pay attention
BASIC OF RELATIONSHIPS
home: family support
friendships: trust
workplace: task efficiency
TYPES OF COMMUNICATION
verbal: speaking
non-verbal: body language
written: recorded messages
TALKING VS COMMUNICATION
talking: speaking words
communication: ensuring understanding