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e commerce - Coggle Diagram
e commerce
Payment methods
credit card
debit card
PayPal
digital wallets
Apple Pay
Google Pay
bank transfer
cash on delivery
Platforms
online stores
marketplaces
Amazon
eBay
Shopify
social commerce
Instagram
Facebook
Logistics
shipping
delivery
express delivery
tracking
warehouse
inventory
return policy
refund
Advantages
convenience
24/7 access
global market
lower costs
product variety
time saving
Disadvantages
security risks
fraud
lack of physical contact
delivery delays
return issues
technical problems
Digital Marketing
SEO
social media marketing
email marketing
ads
influencers
content marketing
Customer experience
user-friendly website
mobile app
reviews
ratings
customer service
chatbots
Types
B2C (Business to Consumer)
B2B (Business to Business)
C2C (Consumer to Consumer)
C2B (Consumer to Business)
B2G (Business to Government)
Security
encryption
SSL certificate
passwords
data protection
GDPR
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