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SMARTQUEUE+ (Intelligent Real-Time Queue Monitoring System for School…
SMARTQUEUE+ (Intelligent Real-Time Queue Monitoring System for School Service Offices)
Problem Statement
Office overcrowding
No waiting time estimate
Manual Queue system
Inefficient service flow
Long queue waiting time
Sustainable Development Goals
SDG 9 - Industry, Innovation and Infrastructure
SDG 16 - Strong Institutions
SDG 4 - Quality Education
Target Users
Tellering
Student Accounting Office
Registrar Office
Office of Student Affairs
Students (Primary Users)
Development Methodology
Agile Methodology
Prototype Development
Feature Testing
Spring planning
User Feedback
Requirement gathering
Research Area
Data Analytics
Artificial Intelligence
Web Application Development
Features
Estimated Waiting Time System
Based on queue length
Dynamic queue updates
Approximate waiting duration
Notification System
Reduced physical waiting
Prevents missed queue turns
Turn approaching alerts
Real-Time Queue Monitoring
Current called number display
Transparent queue progression
Live queue updated
Admin Queue Management System
Monitor active queues
Control service flow
Call next student
Digital Queue Number System
First-come-first served process
Office/service selection
Mobile queue number generation
Queue History and Reporting
Peak hour analysis
Service demand reports
Daily queue logs
Proposed Solution
waiting time prediction
Notification Alerts
Mobile queue access
Admin queue dashboard
Real-time queue tracking
Service flow optimization
Digital Queue System
Technology Stack
Firebase
Node.js
Flutter
WebSockets