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Cascade IT Onboarding & Request Policy - Coggle Diagram
Cascade IT Onboarding & Request Policy
Timeline
Hiring and onboarding happen mainly in summer
System problems appear during onboarding season
HR reports issues to IT in the fall
IT reviews issues in mid-winter
Very little time left before next hiring cycle
ERP upgrade takes 1–2 years, too slow for needs
Key problems
Poor communication between IT and HR
Orientation system contains bugs and failures
IT focuses more on internal projects than HR needs
Vendor solutions are ignored or not considered
Slow improvement cycle delays fixes
System is not ready before next hiring season
Possible solution
Upgrade or build solution inside ERP system
Use a CRM system for onboarding tracking
Use conference/training software
Use scheduling tools for onboarding process
Use vendor-based onboarding system
Proposed solution
Use a vendor-based onboarding system
System integrates with existing ERP
Replaces the outdated onboarding system
Designed specifically for HR onboarding needs
Faster deployment compared to ERP upgrade
Pros
Faster to implement than ERP upgrade
Better reporting and tracking features
Reduces IT workload
Improves onboarding experience for HR and employees
Cons
Requires system integration work
Dependency on external vendor
Ongoing licensing costs