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Communicating About Difficult Issues - Coggle Diagram
Communicating About Difficult Issues
Self Disclosure
sharing personal thoughts or feelings
building intimacy or trust
Active Listening
giving full attention
paraphrasing for understanding
I Messages
expressing feelings without blame
reducing defensivness
Empathy
emotional understanding
perspective taking
emotional regulation
preventing reactive responses
managing strong emotions
Conflict Resolution
working towards mutual understanding
addressing disagreements constructively
Problem solving Skills
identifying the problem clearly
generating possible solutions
Assertive Communication
respecting others rights
expressing needs confidently
Nonverbal Communication
body language
tone and facial expression
Timing and setting
minimizing distractions
choosing appropriate moments
Aggresive communication
damaging relationship trust
blaming or attacking others
Passive Communication
suppressing needs
avoiding confrontation
CLarification
asking questions for accuracy
restating messages to confirm meaning
Feedback
focusing on behavior not character
offering constructive responses
feedback
Validation
acknowledging feelings
creating emotional safety
Trust building
consistency in actions
Honesty and reliability
Boundaries
setting personal limits
communicating expectations clearly
Compromise
shared decision making
mutual flexibility
Respect
Listening without interuppting
valuing different perspectives
Meta communication
Talking bout how communication is happening
adjusting unproductive interaction patterns