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Approaching the problem - Coggle Diagram
Approaching the problem
Identifying root causes
Key causes found through collected data
Relationship is always present
Observation and data gathering
Problems functions: (y=f(x))
F is a function
Y stands for the problem or outcome
of x, the cause or input
Conducting a 5 Whys Session
Gather subject experts
Start with broad problem statement
Team must find root cause
The 5 Whys tool
Five "why" questions to reach solution
Six sigma environment might present further complex questions
Brainstorming tool used to find root cause or actual problem
Problem Statement and Objective statement
Strong problem statements lays stable foundation
Clarity and detail sets appropriate expectations
Details and specifics reduces the chance of scope creep
Strong vs Weak problem statements
Weak: vague, missing details, missing timeframe
Problem statement should answer basic questions and provide significant reasons
Strong: includes when, where, what, how many, and magnitude!
Scope and Scope Creep
Project must have attainable goals
Scope creep: losing focus of original cope
Attempt to reach unrealistic goals
Attempts to make infinite perfections instead of consistency
Scope: What is included and excluded in a project
Creating a Problem statement
Clearly define metric used to measure problem
Quantification, measurements, and importance
Formal statement, include where and when