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Chapter 7 - Coggle Diagram

- - - - Understanding the "Scope" is vital it allows a team to see exactly where a process starts and where it officially ends
- - - - Interdependencies show how processes are linked, meaning most work relies on "upstream" tasks being finished and will eventually impact "downstream" results
        
        resources and assignments include the people, money, tools, and skills that are required to keep the process moving forward
        
        Understanding these layers helps teams realize that simply knowing the steps isnt enough to truly understand how a process performs
- - - - Tasks and activities are the heart of the process where physical or automated actions turn the inputs into something useful
        
        Decisions are the choices made during the work, which are usually governed by a set of rules to make sure the results stay consistent
- - - - All processes naturally create data, such as how long an item waits in a queue or how many errors are made per hour
        
        Data is the most valuable tool for six sigma teams because it allows them to prove whether a process is in control or needs help
- - - - Teams use subject matter experts to help create these maps because those people have the best day to day knowledge of how the work really happens
        
        A SIPOC is meant to be a high level view so teams try to describe the entire process in just five to seven simple steps
        
        This tools helps teams identify variation and understand how a specific process fits into the goals of the overall business