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Systems, Learning About Systems Thinking, Systems Thinking, Systems,…

- - - - KRA
        
        Tasks
        
        Actions
        
        An action is something that can’t be broken down further. smallest possible physical or digital step.
        
        Actions are execution-level, not managerial.
        
        Specific pieces of work that support a KRA.Tasks are repeatable units of work assigned to a role.
        
        Tasks change. KRAs shouldn’t.
        
        Measurable outcomes a role must deliver. defines what success looks like for a role.
        
        KRAs are results, not activities.
      - defines what a role owns and is accountable for.A role boundary document, not a task list.
        
        Who is responsible?
    - - SOPs are non-negotiable execution rules.