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IT at Cascade Sustainable Energy has several interconnected problems -…
IT at Cascade Sustainable Energy has several interconnected problems
IT is underused in many areas
Orientation used paper
Both more inefficient and strange for a sustainable company using it
Orientation had trouble keeping track of people
Digital systems could easily manage this
the IT department does not understand other departments well
Nick views the evaluation as consultants simply seeking for something to identify rather than a real problem
This is the incorrect attitude to have and will make positive change harder
Ryan didn't expect to be filling a business analyst-like position
He might have trouble as he expected a more technical role
This hinders other deparments
IT should do the opposite, connecting them
The orientation system doesn't work properly, hindering improvement
The system regularly ignores changes and cancellations
Maggie can't even begin improving as the current system is broken
Maggie can't find anyone to work on the IT system
Resources are not distributed evenly/managed properly/evaluations effective enough
The orientation system hasn't been improved because resources were dedicated to a "big upgrade"
Evaluations/analyses are poorly performed
It's difficult to make an action plan for IT projects