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Lowes
Boomerang System, Complaint for Points - Coggle Diagram
Lowes
Boomerang System
Lookup
Search by -
- Email
- Org ID
- Identity ID
- Phone
- Pro Account ID
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Create Campaigns
(LIVE) Point Booster
Offer Point Boosters (2x, 3x) based on qualifying transations by a segment of customer.
(STAGE) MLM as Prize
Identical to Point Boosters, but offers MLM directly in wallet.
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Rewards Dashboard
- List all the Campaigns
- Preview, Promote & Approve
- Filter by - type, program, status, activation
- Sort by - new/old, limit, start, end date
Complaint for Points
Goes to Command Center
Lands to an Inbox
- Converted into a Jira ticket
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- Gets into the Excel tracker
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:recycle:Thoughts:
The Business RCA process needs fragmented and could be evolved with right information and tools.