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Chapter 12: Define - Coggle Diagram
Chapter 12: Define
Toolset
Stakeholder Analysis: idenotgy how various people within organization relate and how team keep informed
X: amount of power a person has
Y: amount of interest a person has
Top left: Keep Satisfied
Bottom left: Minimal Effort
Bottom Right: Keep informed
Top Right: Key player
In and Out of the box methodl quick and easy method that helps team define project
Is/ Is not Matrix: use to define scope
Project Charter: Document that holds info about team and goals to accomplish
Set expectations, keep team focused, project remains aligned, doc that project is moving from business ex. to six sigma project team
Makes it easy for leadership to understand the critical process components
Charter elements
Business case: financial drivers of project
Project scope; hard beginning and end of process
Stakeholders: helps team members and likely to impact to end customers
Team Member roles
Milestones
Measurement of success
Expected Financial benefits
Define phase: teams move away from very basic info about a process
Tollgate checklist
comprehensive project statement
team charter
understanding of process and map
voice of customer
definition of success
Project Ground Rules
In writing and approved by team members so later it doesn't claim to ignorant by members