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20190119 Information Systems and Business Strategy 1 (half) - Coggle…
20190119 Information Systems and Business Strategy 1 (half)
Revision
Enterprise Resource Planning Systems (ERPs)
Customer Relationship Management Systems (CRMs)
Supply Chain Management Systems (SCMs)
Knowledge Management Systems (KMs)
Gallaugher - Chapter 3
Operational Effectiveness versus Strategic Positioning
Information Asymmetry
Viral Marketing
Economies of Scale
Porter's Five Forces
Enterprise Architecture
Definition
goals
realized by business processes
served through technology
pyramid [Page 8]
strategy
goals and objectives of the business: what do you do and how do you do it?
business process
support the strategy and operational organization
applications
support the business and implement the business functions in the IT systems
information
the fuel that drives business artifacts, their flow generates value to the user
technical infastructure
hardware - networks, servers, terminals, cables, comm devices