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conflict resolution, Levels of Conflict: - Coggle Diagram
conflict resolution
Definition:
(conflict)
Internal discord arising from differences in ideas, values, beliefs, or feelings between individuals. 2 or more
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Sources of Conflict
Resources & Competition:
Scarcity (Shortage) of equipment, budget, or staff creates tension; competition for these resources can increase group cohesiveness but leads to winners and losers.
Differences & Objectives: Conflicts arise from unique cultural values, beliefs, and education, or when one person’s goals block the achievement of another’s**
Change & Communication: Resistance to change due to insecurity and miscommunication (language/cultural barriers) are major triggers.
Design & Roles: Role conflict (overload/ambiguity) and poor work design (getting in each other's way) disrupt organizational flow.**
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Resolution focuses on eliminating conflict through adjustment;
Management is the practice of handling conflicts sensibly and fairly.
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