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Verbal and Non-verbal Communication - Coggle Diagram
Verbal and Non-verbal Communication
Non verbal Communication
Gesturers
Bowing
Hand gesture
Eye contact
Japan: less eye contact = polite
U.S.: eye contact = confidence
Facial expressions
Smiling helps communication
Verbal
Greetngs
Japan: bowing, polite expressions
English: casual greetings, handshakes
Tone of voice
Changes meaning
Can sound rude or friendly
politeness
Use honorifics in Japanese
Say “please” and “thank you” in English
Cultural Differences
Silence
Japan: respectful
U.S.: uncomfortable
Personal space
U.S. needs more space
Japan is more flexible