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“Quality management in distance education" …
“Quality management in distance education"
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Organization & Administration in Distance Education
Specialized organizational structure
Use of LMS and integrated systems
Strategic planning and coordination
Continuous improvement and leadership
Quality in Instructional Design
Student-centered learning
Alignment: objectives – activities – assessment
Active and autonomous learning
Multimedia and accessible resources
Quality as a Social and Cultural Construction
Context-dependent concept
Influenced by culture and values
Collective participation of actors
Ethical and inclusive perspective
Educational Coverage and Quality
Access expansion ≠ quality
Infrastructure and support required
Pedagogical and administrative management
Inclusion and accessibility
Teacher Training for Virtual Quality
Continuous professional development
New virtual teaching roles
Pedagogical (not only technical) skills
Ethical and inclusive digital practice
Alterable and Non-Alterable Factors
Alterable factors:
Instructional design
Teacher training
Interaction and communication
Institutional management
Non-alterable factors:
Socioeconomic context
Connectivity and geography
Personal and regulatory conditions
