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Week 14 Mind Map - Coggle Diagram
Week 14 Mind Map
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Article-The Need for Empathetic Healthcare Systems (Journal of Medical Ethics, 2020)
System-level empathy reduces medical errors, increases trust, and improves health outcomes-showing that empathy is not just niceness, but a measurable ethical responsibility.
Healthcare organizations that prioritize empathy through training, communication norms, and workplace culture has improved patient satisfaction and lower burnout rates.
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Interesting thought: It made me think that empathy is usually discussed as a personal trait, but this article shows it is a systems issue. Policies can either support or suppress empathy.
Main Idea: Empathy must be built not only into individual provider behavior but into the structure and policies of the healthcare system to ensure equitable and humane care.
Question: What specific policies are most effective at increasing empathy across an entire healthcare system?
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