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Communication - Coggle Diagram
Communication
Barriers to communcation
Factors that prevent information being transfered effectively
Organisational barriers
caused by a lack of understanding of the internal functions and structures of the business, as well as the individual roles within the organization
examples:
information lost or delayed in the chain of command
employees not nowing who to request information to
workers contacting with incorrect individual
Technological barries
Caused by people not having the right technology and tools to communicate effectively
examples
Out of date software
Technological failiures
outdated computer
Physical barriers
Barriers in the workplace that can negatively impact communication
examples
time zone differences
closed doors or spearated fcilities
distance
Cultural barriers
Comes from differences in social norms, beliefs and values in different communities and countries
Lack of cultural knowledge can lead to conflicts within a company
Phychological and perceptual barriers
Caused by individuals with different mindsets opinions or priorites.
examples
low staff morale
unfriendly rivalry within the workforce
a lack of trus within and beween teams
potential harassment
language barriers
can cause major miscommunications and misunderstandings, such as difficulties related to translation of languages, tones, written language, jargon, slang, dialects, and accents.
Can lead to misinterpretations and misconsemptions
Communication
the exchange or transfer of information, data, and ideas
the objectives are
instruct
notify
inform
Benefits of effective communication
Easier to improve through eedback
clear explanations
higher efficiency
Transmision mechanism
The method by which one party communicates with anothe
formal communication
A method of communication through official channels of communication, endorsed by the business organization.
Communication that stems fom the authority, accountability and responsabilit of a job.
examples
emails
meetings
reports
publications
appraisals
benefits
better command and control
there is a record of the communication
specific means employees do the right job
less mistakes
more reliable
clear and formal
Create an efficient flow of information
includes communication with external stakeholders
Disadvantages
slower than other forms of communicaiton
can result in lack of creative ideas
higher cost as there is need for formality and confidentiality
Informal communication
THe method of communication through unofficial channels of communication, such as gossip.
Can also be called
grapevine communicaion
It grows freely and can't be controlled
examples
personal conversations
internet basedd communication
unscheduled converations
communication that take place n clusters
open hannels of communcation
Advantages
less constly
can improve transparency
less time consuming
create positive relationships inside a business
Disadvantages
can cause miscommunication
no record
harder to control
not allways reliable or accurate
can cause missinformation