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Session 7: Promotion, Price & Services/Non-Profits - Coggle Diagram
Session 7: Promotion, Price & Services/Non-Profits
Promotion
Communication Mix
Advertising
Paid, mass communication through mass media.
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Impersonal, one way. Limited flexibility.
Personal Selling
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Personal, interactive and flexible. Builds relationships.
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Digital Marketing
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Global reach. Can be personalised, targeted and interactive. Flexible.
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Sponsorship
Paid association with an event, organisation or person.
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Public Relations
Non-paid, third party communications.
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Has its own promotion mix with various communication techniques and public relations/products available to a marketer that are combined to achieve goals.
Marketing Communication: "an audience-centred activity, designed to engage audiences and promote conversations".
(Fill and Turnbull, 2013, p. 20)
Criteria for choosing a marketing communication mix (Fill and Turnbull, 2013)
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Communication Process
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3 Problems:
- technical problem: accuracy of coding of the message
- semantic problem: accuracy of decoding of the intended message
- effectiveness problem: effectiveness of decoded message in eliciting the intended response.
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Needs to elicit engagement (Fill and Turnbull, 2013):
- cognitive: being absorbed and intellectually immersed.
- relational: feeling connected.
- behavioural: feeling involved and joining in activities.
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