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Characteristics of Effective Communication - Coggle Diagram
Characteristics of Effective Communication
Actors of the Communication Process
Sender
Receiver
Message
Channel
Feedback
Context
Noise
Hits and Misses in Daily Communication
Hits
Ask clarifying questions
Use examples to explain ideas
Maintain polite tone and body language
Summarize key points
Misses
Interrupt sometimes
Multitask during conversations
Over-explain when nervous
Assume context in written messages
Elements to Define Communication Objectives
Purpose
Audience
Desired outcome
Key message
Tone and style
Channel selection
Evaluation
Effective Communication
Clarity
Conciseness
Consistency
Empathy
Active Listening
Purposeful
Adaptability
Methods to Improve Communication Skills
Active listening
Structured speaking
Improve vocabulary
Control emotional responses
Seek feedback
Public speaking practice
Cultural awareness