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Consumer Electronics & Jewellery Watches - Coggle Diagram
Consumer Electronics & Jewellery Watches
customer service
Welcome
Help
follow me
one moment
thank you
goodbye
sales & payment
smartphone
laptop
tablet
headphones
smartwatch
TV
charger
speaker
lighter
music box
products
Jewellery / Watches / Gemstones
ring
necklace
bracelet
earrings
watch
gemstone
gold
silver
diamonds
pearls
consumer electronic
lighter
smartwatch
tablet
smartphone
headphones
TV
speaker
music box
charger
service
in stock
new modle
order item
try out
try on
cleaning
new collection
repairs
description
certificate
engraving
natural
swiss made
handmade
waterproof
adjustable
genuine pearls
customer questions
other size / colour / model?
discount?
return
waterproof?
charger included?
warranty?
feature
water resistant
display size
battery life
storage
bluetooth
warranty
after sales
repair
replace
service centre
warranty covered
diffrences
purpose
Electronics: Functional / Technology
Jewellery: Decoration / Aesthetics / Personal meaning
Buying Motivation
Electronics: Specs, performance, features
Jewellery: Style, material, emotional value
Materials
Electronics: Plastic, metal, glass, Titanium
Jewellery: Gold, silver, diamonds, gemstones, Titanium
Sales Focus
Electronics: Technical explanation
Jewellery: Appearance, fit, quality, elegance
Warranty
Electronics: Usually 1–2 years with repairs
Jewellery: Often lifetime cleaning / 2-3 years
Customer Needs
Electronics: What can it do?
Jewellery: How does it look? Does it fit?
adjectives
light/heavy
high qualits
scratch/ water resistant
expansive
verbs
charge
repair
recommend
adjust
compare