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JRAutomation, Non-functional, :silhouettes:, :pen: - Coggle Diagram
JRAutomation
Administrative
Admin
Validation Management
Validation Logging
Admin Authentication
Statistics overview
Content Management
User Management
AI Assistant control
AI assistant/chatbot (via third party)
Escalation to Human Support (?)
FAQ
Technical Support
Personalized Recommendations
Support Manager
Ticket Handling
Receives escalated cases from AI assistant (?)
Users
Providers/Distributors (B2B)
End Users (B2C)
Non-functional
Chrome (latest 2 versions)
Edge (latest 2 versions)
:silhouettes:
:pen: