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Barnes & Noble College - Coggle Diagram
Barnes & Noble College
Digital Transformation
Social
Students expect fast online access (example: online ordering).
Environmental
Digital shift reduces printing (example: e-books).
Economic
Investment in digital tools creates tech support roles.
Legal
Copyright rules must be followed (example: licensed content).
• Political
FERPA compliance affects how student info is handled.
Technological
Employees must learn new course platforms.
Competition
Social
Students value personal service (example: face-to-face help).
• Environmental
Sustainability initiatives matter (example: eco-friendly products).
Economic
Online competitors affect pricing and promotions.
Legal
Ethical vendor relationships are required (example: fair supplier contracts).
Political
University contracts require careful management.
Technological
Competitors use analytics (example: automated recommendations).