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BOSS - Coggle Diagram
BOSS
L3 -
App Sup - Offshore Service
Root Cause
Come up with the fix
Size Up
Madhusanhan
L1.5 -
Core System Analyst Support
Kerrilee :star:
Arti Wranger - under skilled - Don looking to get rid of him
Faas had the history
Coorination of technology
Analysis/Triage
Business Requirements (BRS) & User Story
Business Solutions
Only Selina
Gap on "Functional Support"
Wasn't a lot in that queue for BOSS
L2
App Sup - BOSS Support
Prasanth
Triage and s
Sam (ADO Support) - 1/2 day -with Greg Gossens
Practice Maturity across ADO Boards
SNOW Tickets
Excel Sheet from Sasha
Assist from Selina up to
Kerrilee