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AARON RODRIGUEZ, PHASE 1 - Coggle Diagram

- - - - THESE PLATFORMS ALLOW CUSTOMERS TO EASILY BOOK SERVICES ONLINE FROM THEIR PHONE OR COMPUTER-ANYTIME, ANYWHERE
      - REDUCES WORKLOAD FOR STAFF- NO MORE CACK AND FORTH TEXT OR CALLS
    - - THESE SYSTEMS AUTOMATICALLY SEND REMINDERS BEFORE A CUSTOMERS APPOINTMENT (E.G., 24 OR 48 HOURS IN ADVANCE
      - REDUCES NO SHOWS BY REMINGING CUSTOMERS AHEAD OF TIME
    - - A CMR SYSTEMS KEEPS TRACK OF ALL CUSTOMERS DATA-NAMES, CONTACT INFO, BOOKINGS HISTORY, AND PREFERANCES
      - HELPS IDENTIFY PEAK BOOKING TIMES, POPULAR SERVICES, OR CUSTOMER TRENDS.
    - - MANY BOOKING TOOLS AND CRMS HAVE MOBIL APPS
      - OWNERS CAN VIEW SCHEDUELS, APPROVE APPOINTMENTS, OR COMMUNICATE WITH CUSTOMERS ON TO GO
- - - - MANY SMALL BUSINESSES STILL RELY ON PHONE CALLS, TEXTSM, OR HANDWRITTEN LOGS TO SCHEDUEL SERVICES
      - OFFTEN LEADS TO DOUBLE BOOKINGS, MISSED APPOINTMENTS, AND CONFUSION AMONG EMPLOYEES
    - - EMPLOYEES DONT HAVE ONE SHARED CALANDAR OR DASHBOARD TO SEE APPOINTMENTS
      - ITS DIFFICULT TO TRACK WHOS AVAILABLE, WHAT SERVICES ARE BOOKED, OR HOW BUSY EACH DAY IS
    - - WITH OUT AUTOMATION, CUSTOMERS OFTEN FORGET THIER APPOINTMENTS
      - MISSED OR LATE APPOINTMENTS CUSE LOST REVENUE AND WASTED TIME
    - - CUSTOMERS MAY NOT RECEIVE UPDATES ABOUT THIER BOOKINGS STATUS OR CHANGES
      - THEY MAY HAVE TO CALL BACK TO CONFIRM OR ASK QUESTIONS, WHICH REDUCES CONENIENCE
- - - - NO AUTOMATIC REMINDERS OR FOLLOW UP SYSTEMS
        
        MANUALY/PEN AND PAPER OR BASIC SPREADSHEET SYSTEM
- - - - FOLLOW UP MESSAGES FOR REVIEWS/ FEEDBACK
        
        PREBUILT MESSAGE TEMPLETS
- - - - ROLL OUT
        
        ANNOUNCE NEW SYSTEM TO CUSTOMERS ( IG, TEXT, WORHT OF MOUTH
    - - REQUIREMENT AND PLANNING
        
        MAP CURENT WORKFLOW ( HOW BOOKINGS HAPPEN NOW)
    - - TESTING
        
        RUN TEST BOOIKING WITH FRIENDS/ CLASSMATES
    - - DESIGNE AND SET UP
        
        CREAT BOOKINGS FORM (SERVICE, PRICES, TIME SLOTS