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Empathy Map - Coggle Diagram
Empathy Map
Says
"Is the system very sensitive and does it break easily, because I can’t afford to get it repaired?" - Kalina Petrova
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Thinks
Yordan Kovachev: To install an useful product which helps his business stay green, mainly for public image
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Leonid Konishev: Is not that familiar with green products and environmental preservation due to his rural life, but is intrigued by the idea of protecting nature and our technology
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Kalina Petrova: A mother who is casual on the topic of environmental preservation, but still wants to do her part, together with her family
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Does
Yordan Kovachev: Currently disposes of trash without recycling, via a private contractor. The contractor can take in recycled trash though.
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Feels
Yordan Kovachev: Optimistic that the system will make his establishments more eco-friendly, which is also important for his image
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Leonid Konishev: Sceptical of the product and recycling in general, but also optimistic about it
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Pain
Yordan Kovachev: How would our product be implemented into his establishments and if it is durable and accurate
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Kalina Petrova: Is the system accurate, does it break easily and is it acessible
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Gain
Yordan Kovachev: An easy way to recycle to keep his business eco-friendly and open to eco-aware people
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Kalina Petrova: An easy way to lower her whole family's environmental impact without creating a hassle
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