Please enable JavaScript.
Coggle requires JavaScript to display documents.
Strategies for Communicating Difficult Issues - Coggle Diagram
Strategies for Communicating Difficult Issues
Keep it positive, don't focus on the negatives of the other person.
If the situation becomes too intense, take a break. But be sure to come back to resolve the problem.
Listen to understand, don't listen to respond. It makes all the difference.
Be direct. Be respectful and say it like it is, don't beat around the bush.
Explain the problem, don't assume they understand the issue without prior communication.
Keep arguments and potentially embarrassing conversations private to avoid humilating the other person.
Avoid nagging and attempt to find a solution calmly and rationally.
Don't result to ultimatums.
Keep the peaceful tones. Avoid tantrums and yelling.
Avoid attacking the other person.
Be kind. Try to keep the conversation from going sour.
Keep an open line of communication. Don't hesitate to clear the air when a problem arises.
Instead of saying "you", say "I" in your statements.
Instead of overwhelming the other person with issue after issue, discuss one at a time until it is resolved.
Don't be a dictator, work together, have a discussion until an agreement is made.
Create a harmonious and peaceful relationship.
Try negotiating or reasoning with the other person.
Avoid stonewalling.
Avoid contempt.
Avoid blaming the other person.