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COMMUNICATION - Coggle Diagram
COMMUNICATION
PROCESSES
SOURCE
CONTEXT
RECEIVER
CHANNEL
FEEDBACK
ENCODING
BARRIERS
STATUS
LANGUAGE USE
CULTURE
INDIVIDUAL DIFFERENCES
NOISE
PAST EXPERIENCE
MEESAGE
DECODING
ONE-WAY PROCESS
SENDER
ENCODING
CHANNEL
DECODING
RECEIVER
TWO-WAY PROCESS
SENDER
FEEDBACK
RECEIVER
MESSAGE
ETHICS
ETHICAL CONSIDERATION
DEVELOP YOUR SENSE OF ACCOUNTABILITY
UPHOLD INTEGRITY
PROMOTE ACCESS TO COMMUNICATION
OBSERVE FREEDOM OF EXPRESSION EFFECTIVELY
RESPECT DIVERSITY OF PERSPECTIVE AND PRIVACY
BE OPEN-MINDED
GUIDELINES FOR EFFECTIVE COMMUNICATION
PROVIDE SPECIFIC INFORMATION IN YOUR FEEDBACK
BE CLEAR WITH YOUR PURPOSE
ADJUST TO THE NEEDS, INTEREST, VALUES, AND BELIEFS OF YOUR AUDIENCE
SUPPORT YOUR MESSAGE WITH FACTS
OBSERVE COMMUNICATION ETHICS
BE CONCISE
BE YOUR NATURAL SELF AND APPEAR VERY CONFIDENT
FUNDAMENTALS OF COMMUNICATION
VISUAL COMMUNICATION TOOLS
TOOLS
CANVA, POWERPOINT, GENERATIVE AI
INFORGRAPHICS, PRESENTATION, AND VIDEO CONTENT
GENERAL GUIDE QUESTION IN EVALUATING A TEXT
CONTENTS
AUDIENCE
CONTEXT
AUTHOR
SOURCE
GENERAL GUIDE QUESTION IN EVALUATING A IMAGE
CONTEXT
CONTENTS
SOURCE
AUDIENCE
AUTHOR
SOCIAL MEDIA AND MESSAGING APPS
BROADENING REACH AND ENGAGEMENT
TOOLS: WHATSAPP, FACEBOOK MESSENGER
COLLABORATIVE PLATFORMS
REAL-TIME COLLABORATION AND COMMUNICATION
TOOLS: MICROSOFT TEAMS, GOOGLE WORKSPACE
THE ROLE OF TECHNOLOGY IN COMMUNICATION
EVOLUTION FROM TRADITIONAL TO DIGITAL COMMUNICATION
IMPORTANCE OF INTEGRATING TECHNOLOGY IN MODERN COMMUNICATION
TYPES OF COMMUNICATION AIDS DIGITAL PLATFORMS
ASSISTIVE TECHNOLOGIES(E.G.,TEXT-TO-SPEECH, HEARING AIDS
MULTIMEDIA TOOLS(E.G.,VIDEOS, PODCAST
HOW TO COMMUNICATE EFFECTIVELY IN GLOBAL SETTING
PROMOTE COOPERATION AND COLLABORATION WITH OTHERS
COMMUNICATE WITH PURPOSE TO A VARIETY OF AUDIENCES
EXPRESS YOUR IDEAS EFFECTIVELY IN VERBAL, NON-VERBAL, AND WRITTEN FORMS IN EITHER DIGITAL OR NON-VERBALENVIRONMENTOR BOTH
UNDERSTAND THE CONCCEPT OF DIVERSITY AND PROMOTE RESPECT ALL THE TIME
USE EFFECTIVE LISTENING SKILLSTO EVALUATE ARGUMENTS AND RATIONALIZE JUDGEMENTS, AND IMPROVE JOB EFFECTIVENESS AND WORK RELATIONSHIP
USE TECHNOLOGY AND SOCIAL MEDIA RESPONSIBLY
COMMUNICATION IN MULTICULTURAL CONTEXT
DEVELOPMENT MODEL OF CULTURAL SESITIVTY
ACCEPTANCE
ADAPTATION
MINIMIZATION
INTEGRATION
DENIAL
GENERAL GUIDELINES FOR COMMUNICATING IN A MULTICULTURAL CONT
AVOID ASKING INAPPROPRIATE OR PERSONAL QUESTIONS
IN CASE YOU DO NOT GET THE MESSAGE CONVEYED BY THE PERSON YOU ARE COMMUNICATING WITH, REQUEST HIM/HER TO REPEAT THE MESSAGE OR SIMPLIFY IT.
LEARN AND OBSERVE PHYSICAL DISTANCE OR SPACE IN DEALING OTHER PEOPLE. IN SOME CULTURES, SHAKING HANDS MAY NOT BE APPROPRIATE.
ELIMINATE GENDER-BIASED WORDS OR SEXIST LANGUAGE PARTICULARLY IN WRITING. REFER TO THE WAYS ON HOW TO AVOID GENDER-BIASED LANGUAGE LISTED IN THE SUCCEEDING SECTION
OBSERVE PATIENCE IN LISTENING TO OTHER PEOPLE'S IDEAS, WHICH MAY NOT BE THE SAME AS YOURS
BE SENSITIVE, POLITE, TACTFUL, AND RESPECTFUL AT ALL TIMES PARTICULARLY IN RELATION TO CULTURAL PRACTICES, ATTITUDES, AND BELIEFS. LEARN AND UNDERSTAND THE VALUE OF DIVERSITY. DEVELOP INTERCULTURAL COMMUNICATION SKILLS
PAY ATTENTION TO YOUR NON-VERBAL COMMUNICATION. LEARN NON-VERBAL CUES OF OTHER CULTURES.
AVOID USING JARGONS, CLICHES, HIGHFALUTIN TERMS, TECHNICAL TERMS, ACRONYMS, AND GENDER-BIASED LAANGUAGE
AVOID STEREOTYPING OR GENERALIZING CERTAIN GRROUPS. KEEP AN OPEN MIND AND BE FLEXIBLE
LISTEN ATTENTIVELY WHEN OTHERS ARE SPEAKING
RESPECT A PERSON'S RIGHTS TO CONFIDENTIALITY AND PRIVACY
SHOW CONSIDERATION
SPEAK GENTLY AND POLITALY; NEVER SHOUT TO BE UNDERSTOOD
STAY CALM, COOL, AND COMPOSED WHEN YOU MAKE A MISTAKE OR FEEL EMBARRASSED BY OTHERS. CULTURALLY, OTHERS DO NOT MEAN TO EMBARRASS YOU
MAKE POSITIVE INTERPRETATIONS OF THE ACTIONS AND WORDS OF OTHER PEOPLE
WHEN YOU FEEL STRANGE OR UNCOMFORTABLE ABOUT SOMETHING BEING COMMUNICATED BY OTHER PEOPLE, REQUEST THEM TO CLARIFY THEIR MEANINGS AND INTENTIONS BEFORE YOU EXPRESS YOUR EMOTIONS AND IDEAS
ABILITIES AND COMPETENCIES IN INTERCULTURAL COMMUNICATION SKILLS
ABILITY TO ESTABLISH SHARED MEANINGS WITH THE LOCAL PEOPLE TO AVOID STEREOTYPING AND MISCOMMUNICATION
ABILITY TO DEVELOP A LANGUAGE CAPACITY SUCH AS USING LOCAL GREETINGS AND OPPURTUNITIES TO USE THE LOCAL LANGUAGE IN OTHER CONTEXTS
ABILITY TO ENGAGE AND IMMERSE IN THE LOCAL CULTURE AND LANGUAGE
ABILITY TO EMPATHIZE WITH HOW THE LOCALS SEE THE WORLD
ABILITY TO EXPRESS UNDERSTANDABLE AND CULTURALLY SENSITIVE THOUGHTS, FEELINGS, OPINIONS, AND EXPECTATIONS
USE OF WORDS FREE FROM GENDER PREJUDICE AND AVOID GENDER-BIASED LANGUAGE
USE WORDS THAT ARE FREE FROM GENDER PREJUDICE AND UNFAIR ASSUMPTIONS. WORDS MUST NOT INFLUENCE THE AUDIENCE IN ANY PARTICULAR OR UNFAIR DIRECTION
PRINCIPLES
COMMUNICATION PRINCIPLES
COMMUNICATION
PURSUADES
ENTERTAINS
INFORMS
COMPLEX PROCESS THAT REQUIRES TO:
KNOW YOUR AUDIENCE
IDENTIFY YOUR TOPIC
DETERMINE YOUR PURPOSE
ESTABLISH CREDIBILTY WITH YOUR TARGET AUDIENCE
EXPECT OBJECTIONS
DEVELOP PRACTICAL, USEFUL WAY TO SEEK FOR FEEDBACK
PRESENT INFORMATION CLEARLY AND OBJECTIVELY
VERBAL
F2F
AC/VC
CONFERENCES
LECCTURES
MEETINGS
RADIO
TV
VISUALS
IMAGES
GRAPHS
CHARTS
LOGOS
MAPS
NON-VERBAL
BODY LANGUAGE
POSTURE
EYE CONTACT
GESTURES
FACIAL EXPRESSION
PERSONAL SPACE/DISTANCE
AGE
STATUS
CULTURE
PERSONALITY
SEX
VOICE
VOLUME
RATE
TONE
PAUSES
PITCH
PERSONAL APPERANCE
HOW A PERSON PRESENTS HER/HIMSELF
WRITTEN
JOURNALS
SMS
MEMOS
EMAIL
LETTERS
ONLINE CHATS
REPORTS
CAN BE INTENDED/UNINTENDED
UNINTENDED WHERE YOU SEND OFF NON-VERBAL MESSAGES ESPECIALLY THROUGH STRONG FEELINGS
FRUSTRATION
ANGER
INTENDED COMMUNICATION THAT IS PLANNED
TEACHERS
PARENTS
SUPERVISORS