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Drafting various documents applying standards and rules - Coggle Diagram
Drafting various documents applying standards and rules
Information
Written communication that summarizes past, present, or foreseeable events based on verified data.
Includes interpretation, conclusions and recommendations
Objective: clear knowledge of a situation, without subjective views
Advantages
Evidence of work done
Accessible at any time
Essential file
Basis for decisions
It can be consulted by several people
Supports training by multiple people
Contributes to institutional prestige
Types
Interpretive
Clarifies the meaning of facts, includes conclusions
Expository
Narrates facts without analysis or recommendations
Demonstrative
Proves facts with certainty, distinguishes data from opinions
Business letters
Formal business communication document
Elements
Date, address, greeting, introduction, body, conclusion, farewell, signature, attachments
How to write
Gather information
Establish a format (template)
Formal greeting
Clear introduction
Concise body
Conclusion with a call to action
Signature and attachments
Review and edit
Types
Sales letter
Letter of inquiry
Presentation letter
Tips
Review and edit
Maintain a professional and persuasive tone
Be clear, concise and organized
Contracts
Legal document that reflects agreements between parties (offer, acceptance, consideration)
Common structure
Title
Introduction of Parties and Purpose
Definitions
Covenants and Promises
Conditions
Breach and Consequences
Representations and Warranties
Standard Provisions (Boilerplate)
Modifications, Assignment, Dispute Resolution, Applicable Law
Signature
Tips
Correctly name the parties.
Define scope, time and payments.
Include termination clause.
Sign and date.
Memorandum
Internal written communication, brief and concise.
Benefits
Efficient internal communication.
Keeps employees informed.
Facilitates requests and decisions.
How to make a memo
Header (recipient, subject, date).
Purpose.
Additional information.
Action requested.
Types
Informative.
Clarification.
Social.
Directive.
Response.
Status.
Circulars
Written communication to convey the same matter to several people.
Characteristics
Clarity, simplicity, courtesy, concreteness.
A single topic.
Respectful and natural style.
Types
Voluntary → informal, commercial, or social matters.
Mandatory → formal matters (change of address, opening a branch, etc.).
Structure
Greeting.
Header (word “CIRCULAR” and code).
Place, date, subject.
Body of the message.
Farewell.
Name, position, signature.