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August month Problems in evOs Platform - Coggle Diagram
August month Problems in
evOs
Platform
Reports
Backlog Issue:
The annual report generation process is stuck at 80% and displaying a generic error -
504 Gateway Timeout.
New Issue:
Recharge Session Reports showing penalty time as Minutes intead of Hours and Minutes
Interoperability Issues
There is a misalignment between the format of the uid field in the response (EW038901_2) and the format in which the uid was requested (IT
EWI
EEW038901*2)
Backlog Issue:
This is a recurring OCPI Protocol versioning issue between EWIVA and URB_IT_OCPI (Telepass) partners.
Backlog Issue:
CDR issue for the Interoperability partners (Hubject Protocol)
Backlog Issue:
Hubject claims they are not able to find the charge point data for a CU.
This issue came because of misconfiguration of the CU# 23XQ11T2N0JBP00294 and location sharing with Hubject platform.
Backlog Issue:
CDR Sending failed due to Missing countryCode & partyId for V2 tariff in CDR - OcpiCpo22
Only for this MSP Partner -
OCT_GB_OCPI
(Octopus Energy)
Tariff
New Issue:
wrong tariff retrieve for sub cpo enel distribuzione
This is a new issue due to New Promo Offer introduced by enel for Italy users charging in Public CU's between 9pm to 7am should get 30% discount in pricing. This offer is valid till 30th Sept.
PreAuthorization
New Issue:
Unable to release the PreAuth Blocked amount using the API for 0 KwH consumption
Payment Gateway responded with a 500 GATEWAY_ERROR (ENELX9005E).
CU Technical Data Update
New Issue:
Unable to add the CU in evOs platform due to earlier dismissed unit misconfiguration.
Single Use Case
Create MOP
New Issue:
evOs is calling Create-MOP on subsequent MOP creations in CRM.
This issue happened due to minor release on 28th July 2025 and the bug fix is released on 31st July 2025.
CU Anomaly
New Issue:
CU connector remains locked in EmergencyButton state.
The issue happened from the R2 Release on 7th July related with Emergency Button Status (Silent Feature)