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Project Maestro: Innovation Plus, Remediation Plan - Coggle Diagram
Project Maestro:
Innovation Plus
Scope
AJO Implementation
Assess Adobe Engagement Model
Influence future work
RISK: Competing Partners
KO to Go Live: 26 Weeks
Total time: 36 weeks
LPP
$12M Contract
Delivery Team
PM
EA
DS
DA
RTCDP (onshore/offshore)
AJO
CJA
Perf Testing
Challenges
Customer
Data is not ready for integration
Recent layoffs impacting resource availability
Consistent delays and missed deadlines
[UNKONWN] Incompatible Plug In for AJO
Option 1: Customer Solution (CR)
Option 2: GA Release Q1 2026
Project POV
Timing
: Month 2 - Implementation
Project Health:
RED :red_flag:
Missed milestones
Resource constraints
Lack of strategic oversight
Lack of dedicated leadership
Lacking alignment
Lacking confidence
PM POV
Client PM
Detractor
Lacks timely updates
Lacks transparency
SteerCo Lacking
CMO :explode:
(Budget owner)
CIO :fire:
(Hardware & Impl.)
PM :warning:
Success
Loyalty Growth
New Leads
Cross-Category Selling
Re-Sell
Up Sell
Personalization
Targeted Recommendations
Customized Upgrade Path
Expected Project Outcomes
Increase CLV
Churn Reduction
Operational Efficiency
(Global Scale)
Time-to-Market
Higher ROI
Relevant KPIs
Upsell Conversion Rate
Campaign Engagement
(Open/Click Rates)
Loyalty Program Growth
Time to Value:
Journey Development
Company
Global Consumer Electronics Retailer
Premium Devices
Smart Home Solutions
Digital Services
Loyal Customers
Own multiple products
High Product/Brand Engagement
Plateaued Growth
Saturated
Industry
High Tech
Electronics
Retail
Remediation
Plan
Adobe Team
Trifecta Leadership
Timeline
Original: 26 weeks
Governance
Project Charter
SteerCo Alignment
Ways of Working
Communication Plan
Meeting Cadence
Path of Escalation
Collaboration (tools)
RAID log
Change Management
Stakeholder Matrix
Adoption & Training