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Operation and production control, Yodalys Calles, 6-715-2205 - Coggle…
Operation and production control
Unit 4. Continuous improvement and quality in processes
Total Quality Management (TQM)
• Customer-focused culture
• Error prevention and ongoing improvement
• Involvement of all employees
Indicators & Statistical Control
Defect rate, rework, satisfaction
Control charts (X-R, p, np)
Common vs. special variation
Improvement Tools
Kaizen: daily, incremental change
PDCA cycle: Plan, Do, Check, Act
Process-based management
Problem Solving
• Ishikawa, Pareto, flowcharts
• 5 Whys technique
• Histograms, scatter plots, affinity diagrams
Standards & Certifications
• ISO 9001, ISO 14001, ISO 45001
• Integrated management systems
• Competitive advantage and reputation
Unit 5. Inventory management and internal logistics
Inventory Types
• Raw materials, WIP, finished goods
• Safety, in-transit, obsolete stock
Management Models
• EOQ: Economic Order Quantity
• JIT: Just-in-Time
• ABC: Value-based classification
Storage & Handling
• Efficient layout, rotation, automation
• Equipment: forklifts, conveyors, AMRs
• WMS and green logistics
Internal Logistics
• Functional layout: process grouping
• Route and time optimization
• Lean and advanced planning
Supply Chain
Coordination with suppliers/customers
ERP, SCM, CPFR, VMI
Sustainability and traceability
Unit 6. Sustainability, innovation and digital transformation in operations
Sustainable Production
• Circular economy: reuse, redesign
• Environmental indicators: footprint, waste
• Triple bottom line: economic, social, environmental
Industry 4.0 Technologies
• IoT, AI, robotics, digital twins
• Augmented and virtual reality
• Cloud computing and automation
Ethics & Social Responsibility
• Human rights, labor conditions
• Ethical supply chains
• Transparency and organizational culture
Change Management
Kotter’s model: urgency, vision, culture
Training, metrics, leadership
Adaptability and resilience
nnovation Cases
• Siemens, Tesla, Zara, Unilever
• Smart and sustainable factories
• Digital integration and personalization
Yodalys Calles
6-715-2205