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START - Coggle Diagram

- - - - Open a Ticket
        
        Detail about issue/ticket
        
        Ticket Creation
      - Check Ticket Status
        
        Most recent ticket status
        
        Change Ticket Status
        
        Move to Manager Approval
        
        Add attachment
        
        Upload attachment
        
        Add Note
        
        Submit
        
        View all tickets
        
        Select a Ticket
        
        View Selected Ticket
        
        Main menu
      - Ask a question
        
        Tell me how can i help you?
        
        Question
        
        Answered
        
        Helpful/Not helpful
        
        No
        
        Feedback
        
        Yes
        
        Ask another question
        
        Main menu
        
        If not Answered
        
        Would you like to submit a ticket?
        
        Ticket Creation
        
        1 more item...
      - My skill menu :
        
        IT skill menu
        
        Request new hardware
        
        Who is this hardware requested for?
        
        Select Device
        
        Few Questions(Business Justification,Comments)
        
        1 more item...
        
        Request new software
        
        Who is this software request for?
        
        select the software you would like to request
        
        Few Questions(Business Justification,Comments)
        
        1 more item...
        
        Onboard a new employee
        
        Employee Details
        
        Select Job Title
        
        Hardware and Software provided
        
        1 more item...
        
        Add or remove DL
        
        Add Person To DistributionList
        
        Add or remove someone from a distribution list
        SELECT DISTRIBUTION LIST
        PERSON
        ADD OR REMOVE
        
        Remove Person From DistributionList
        
        Password Reset
        
        Who's This For?
        
        Submit Email address
        
        Confirm email
        
        Verify Your Identity(REGISTERED PHONE NUMBER)
        
        1 more item...
        
        Main menu
        
        HR skill menu
        
        Create a Job posting
        
        Enter Department
        
        Toggle through the list of available personas and click continue once selected.
        
        Edit Current
        
        1 more item...
        
        Create New
        
        1 more item...
        
        Check Paystub
        
        Select Month/Submit
        
        Would you like to see a different period?
        
        YES/NO
        
        1 more item...
        
        Clock in/out
        
        Click on Clock in/Clock out Button
        
        Enter timesheet
        
        Please select a week
        
        Please enter the time below/Submit
        
        Would you like to submit another time sheet?
        
        1 more item...
        
        Apply for leave
        
        Please select the type of leaves to Apply
        
        Please select the leave start date
        
        Please select the last day off
        
        1 more item...
        
        Sign Documents
        
        Here are documents you need to sign
        
        Main menu
        
        Any other Service Requests