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Strategic Knowledge Management - Coggle Diagram
Strategic Knowledge Management
Strategic Approach to Knowledge Management
Knowledge is a Core Asset: It's not just a support function; it's fundamental to an organization's strategy and can create a sustainable competitive advantage.
Key Actions: Organizations must deliberately create, retain, use, and transfer knowledge.
High-Level Role: Top management must lead a shared vision where knowledge is seen as a source of value.
Theory of Resources and Organizational Capabilities
Internal Focus: An organization's success depends on its internal ability to identify, develop, and use its valuable, rare, and inimitable resources effectively
Knowledge as Resource and Capability:
Resource: Accumulated knowledge, databases, and formal procedures.
Capability: The institutional ability to combine and apply knowledge strategically.
Core Competencies and Sustainable Advantages
What are Core Competencies? They are unique sets of knowledge, skills, and routines that allow an organization to perform key functions exceptionally well.
Creating an Advantage: For core competencies to provide a sustainable advantage, they must be difficult to imitate, adaptable, and directly impact customer satisfaction.
Maintaining Competencies: They are dynamic and require continuous learning, updating, and adaptation to remain strategically relevant.
Knowledge-Based Organizational Models
Decentralization: Knowledge is distributed across the organization, empowering teams and enabling faster responses to change.
Permanent Learning: Continuous improvement and the systematic analysis of experiences are common practices.
Collaborative Culture: A culture that values shared knowledge, teamwork, and creativity is essential.
Integrated Technology: Technology acts as a facilitator, ensuring knowledge is available where and when it's needed
Education, Innovation, and Strategic Management
Education: Builds and expands human capabilities for critical thinking and problem-solving, providing the basis for strategic thought and innovation.
Innovation: A deliberate process of creating value :from knowledge. It's not just about technology but about rethinking practices and models.
Strategic Management: Articulates and aligns educational and innovative processes, defining priorities and allocating resources to achieve institutional goals.