Please enable JavaScript.

Coggle requires JavaScript to display documents.

Evaluation, Quality, and Information Flow, By: Julissa Arauz - Coggle…

- - - - path data follows through organizational levels, units, and processes
    - - coordination, decision-making, responsiveness
    - - Hierarchical/vertical: top-down flows, rigid communication, limited feedback
      - Horizontal/matrix: bidirectional, agile, collaborative flows
    - - Formal: regulated, documented, IT systems, reports, official platforms
      - Informal: spontaneous conversations, personal networks, unofficial chats
    - - mapping flows, identifying bottlenecks, redesigning processes, automating tasks
    - - communication, confidentiality, validation, access control
- - - - Decisions based on objective evidence
    - - Descriptive: what happened
      - Predictive: what might happen
      - Prescriptive: what actions to take
    - - Education: dropout rates, academic trajectories, personalized learning
      - Health: resource optimization, epidemiological patterns, patient care improvement
      - Business: market segmentation, customer loyalty, supply chain optimization, ROI measurement
      - Public sector: evidence-based policy making, service improvement, social impact evaluation