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Creating a chatbot - Coggle Diagram
Creating a chatbot
Dialog concepts
Agent: The main chatbot container.
Intents: A user's intention or goal
Training Phrases: Examples of what a user might say.
Responses: What the chatbot says in return.
Entities: Specific words or phrases that a user provides to fulfill an intent
System Entities: Pre-built entities provided by Dialogflow
Developer Entities
Chatbot Design and planning
Define Use Case: What problem will the chatbot solve?
Create Conversation Flow: Map out the user's journey and the chatbot's responses.
Identify Intents and Entities: List all the possible user intentions and the data they will provide.
Write Training Phrases: Brainstorm various ways a user might phrase a request.
Building a chatbot
Agent Setup: Creating a new agent, setting language and time zone.
Creating Intents:
Adding training phrases.
Defining parameters and entities.
Configuring responses.
Creating Entities: Defining custom entities with synonyms.
Testing: Using the Dialogflow console to test the chatbot's responses.
Deployment
Integrations
Website (Dialogflow Messenger).
Social Media
Voice Assistants (Google Assistant).