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EGB387 Lecture 2 - Coggle Diagram
EGB387 Lecture 2
Project stakeholders
Strategic : Stakeholders who influence a project
Client
Consumers
Competitors
Creditors
Employees
Managers
Shareholders
Supplier
General public
Moral: Stakeholders who are influenced by a project
Activist groups
Clients
Financial community
Government
Senior managers (and directors)
Media groups
Political groups
Trade unions
Local community
Project impacts
Biophysical or natural environment
Social
Economical
Cultural
Political
Project ripple effect
Level 1 - directly affected persons
Level 2 - The company; local community
Level 3 - professional groups; industry
Level 4 - stakeholders groups; other technologies
Level 5 - society
Which stakeholders have priority?
power
legitimacy
urgency
contract-based
Identifying key stakeholders
How likely is each stakeholder group to enforce its expectations on the project?
Whether these groups have the means to do so - power of stakeholder groups
likely impact of stakeholder expectations on future project strategies
Stakeholder anaylsis methods
questions (QA checklist)
who might be affected by the project?
who are the "voiceless"?
who are the reps of those likely to be affected?
wo is responsible for what is intended?
who is likely to mobilise for, or against what is intended?
Who can make what is intended more effective?
Who can contribute financial and technical resources?
Whose behavior has to change for the effort to succeed?
Results
Stakeholders & their interests
Relationships between stakeholders
Stakeholder motivation
Stakeholder ability to influence outcome
Define stakeholders across Project life cycle table (by phase)
More detail identify which stakeholders are critical for certain project tasks within each stage
Stakeholder matrix (power-influence)
Stakeholder 'NICE' analysis
Needs
Interests
Concerns
Expectation
Stakeholder classifications
Primary stakeholders
Secondary stakeholders
External stakeholders
Extended stakeholders
Project communication
Communication management
identify stakeholders
plan communications
who needs what information?
when will they need it?
how will it be given to them?
by whom?
distribute information
manage stakeholder expectations
report perforamnce
Work Breakdown Structure (WBS)
What is it?
is a deliverable-oriented hierarchical decomposition of
the work to be executed by the project team
A deliverable-oriented WBS provides
better communication to project sponsors, stakeholders, and team members
more accurage estimation of tasks, risks, timelines, and costs
increased confidence that 100% of the work is identified and included
a foundation for the control processes within the project
Rules
100& rule
Is there any work missing?
PM should be a lvl 2 WBS element
overhead of the project
Work packages
lowest level of the WBS
provides logical basis of defining activities or assigning responsibility to a specific person or group
WBS dictionary
Project Scope
Where it starts?
Collect requirements
Functional requirements
non-technical language
Technical requirements
technical language
Tools & techniques to collect requirements
Interviews
Focus groups
Facilitated workshops
Group creativity techniques
Group decision making
questionnaires and surveys
observations
prototypes
Define scope
Inputs to scope definition
Project charter
Requirements documentation
Organizational process assets
Policies, procedures, and template for a project scope statement
project files from previous projects
lessons learned from previous phases or projects
Outputs of scope definitions
Project scope statement
product scope description
product acceptance criteria
project deliverables
project exclusions
project constraints
project assumptions
project document updates
stakeholder register
requirements documentation
requirements traceability matrix
Project Delivery Methodology
How will the project be delivered?
resources?
people & machinery?
order of work?
what will be subcontracted?
risk treatments to be implemented
weather events
seasonal issues
industrial relations issues
supplier market conditions
Aboriginal Perspectives